We are looking for a Lead AI/ML Developer to deliver an AI-driven post-call compliance review using LLM reasoning over call transcripts. You will shape NLP/Gen AI pipelines, agentic prompt/workflow patterns, and robust evaluation while integrating securely on AWS. Responsibilities Architect and implement LLM/NLP pipelines for transcript analysis, compliance checks, and generating scores with rationales Develop automated evaluation frameworks for quality, hallucination risk, and consistency, then iterate rapidly based on results Establish secure AWS-based deployments with logging, monitoring, and governance-friendly workflows Partner with stakeholders to translate compliance rubrics into clear, actionable model behaviors Requirements Proven track record with 5+ years of software development focused on AI/ML solutions Deep expertise in Generative AI (LLMs) and Natural Language Processing (NLP)High proficiency in Python for building and iterating AI workflows Hands-on knowledge of AWS AI/ML Services for production integrations Solid background in MLOps practices for deploying and operating models Working familiarity with Microsoft Azure English proficiency at B2 (Upper-Intermediate) level or higher Nice to have Familiarity with Amazon Bedrock, Amazon Sage Maker,



and AWS Lambda Experience with Lang Chain and Llama Index for AI/agentic workflows Knowledge of RAG (Retrieval-Augmented Generation), Vector Databases (Open Search / pgvector), and Prompt Engineering Experience in LLM Evaluation (RAGAS / Deep Eval) and PII Redaction Familiarity with Amazon Transcribe and Life Sciences / Gx P Compliance We offer International projects with top brands Work with general teams of highly skilled, diverse peers Healthcare benefits Employee financial programs Paid time off and sick leave Upskilling, reskilling and certification courses Unlimited access to the Linked In Learning library and 22,000+ courses Global career opportunities Volunteer and community involvement opportunities EPAM Employee Groups Award-winning culture recognized by Glassdoor, Newsweek and Linked In EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.
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📌 Lead ai/ml developer (Ciudad de México)
🏢 Epam Systems
📍 Ciudad de México