Tata Consultancy Services is seeking a Service Desk Agent (English/Spanish) to provide first-level technical support to end users onsite in Mexico. You will troubleshoot issues, manage service requests, and ensure a high-quality support experience across phone, email, chat, and ticketing tools.
Responsibilities include logging and prioritizing incidents, resolving basic technical problems, and maintaining clear documentation while delivering empathetic and effective customer service.
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📌 Bilingual Service Desk Agent (English/Spanish) – Onsite (Centro)
🏢 Tata Consultancy Services
📍 Centro
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