Ria Money Transfer (Dandelion) is seeking a CX Services Analyst to review platforms and practices, identify efficiencies, and maximize functionality to improve the user experience across brands and regions. You will work with general teams to understand operations, map processes, and implement changes with rigorous documentation and testing.
Strong communication and stakeholder management are essential, along with fluency in English/Spanish.
📌 CX Optimization (Santiago de Querétaro)
🏢 Ria Money Transfer (Dandelion)
📍 Santiago de Querétaro
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