On behalf of our client—an esteemed and internationally acclaimed multi-asset broker—we are seeking a driven and strategic Conversion/Retention Account Manager.
Renowned for their strong integral presence, innovative approach, and commitment to excellence, our client offers a dynamic and fast-paced environment where professionals can thrive and grow. This is a fully on-site role, ideal for individuals who enjoy working collaboratively and being at the heart of a high-performing team
Responsibilities:
• Presents products and services of HFM to prospective clients in informative manner.
• Serves as a primary point of contact for clients, providing support and addressing all inquiries related to the company's offerings and services.
• Provides guidance to new clients on the onboarding process and develops client relationships.
• Cultivate successful client relationships and maintains a high level of client satisfaction.
• Knows all the features and benefits of all products, services and trading systems and tools offered.
• Attains full understanding of the Company’s internal operating systems.
• Engages with prospective clients to provide company information, respond to queries, and maintain ongoing communication.
• Fully understands and implements all Anti Money Laundering and Know Your Customer procedures.
• Explains to clients the Company's trading system.
• Inputs detailed and accurate data and information in all internal systems.
• Develops a sound understanding of trading market conditions on a daily basis.
• Is proactive in self-development regarding industry knowledge.
• Carries out any further duties assigned by their line manager.
Requirements
• Sales-driven attitude with the ability to work independently and demonstrating strong performance.
• Familiarity with online trading or financial markets.
• Strong communication and interpersonal skills.
• Fluency in English.
• Ability to work in a fast-paced, performance-driven environment.
• High level of professio
📌 Account Manager (Ciudad de México)
🏢 Maps Solutions
📍 Ciudad de México
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