The Engagement Manager provides delivery and commercial leadership across a portfolio of client engagements and accounts, ensuring delivery performance, resource capability and commercial outcomes remain aligned with K2's business and client expectations.
The role maintains a portfolio-wide view of delivery performance, financial position, client outcomes, resource demand and future pipeline, providing leadership and intervention where risks or opportunities extend beyond individual engagements. It owns portfolio-level resource and capability planning, balancing current and anticipated demand with available skills, capacity and workforce requirements.
The Engagement Manager leads through Delivery Managers and senior delivery professionals, establishing consistent delivery governance and practices across the portfolio while developing leadership capability and succession. The role maintains senior client relationships across relevant accounts and works with delivery and business leadership to support sustainable delivery and commercial performance.
Tasks and Responsibilities
Portfolio Delivery & Commercial Leadership
- Own delivery performance across a portfolio of client engagements and accounts, maintaining a consolidated view of delivery, financial performance, risks and client outcomes and directing appropriate intervention where required.
- Own portfolio financial performance and forecasting, working with delivery and business stakeholders to identify commercial risks, address significant variances and support sustainable portfolio performance.
- Provide senior delivery leadership for significant client or delivery escalations that extend beyond individual engagements, ensuring appropriate recovery, decision-making and stakeholder alignment.
Resource & Capability Planning
- Own portfolio resource and capability planning, balancing current engagement requirements and anticipated pipeline against available capacity, skills and delivery priorities.
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📌 Engagement Manager (San Miguel Topilejo)
🏢 K2 Partnering Solutions
📍 San Miguel Topilejo
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