DescriptionAs an Artificial Intelligence Engineer, you will help implement processes and ensure that bots meet clients' needs.Responsibilities- Design and implement efficient processes to route bot users to business-side experts, ensuring a seamless connection and user experience.- Recommend and implement strategies to increase bot engagement and adoption, promoting the bot as a preferred communication channel.- Improve the bot experience by analyzing user feedback, identifying areas for enhancement, and implementing necessary improvements.- Collaborate with cross-functional teams to gather information and subject matter expertise, ensuring accurate and up-to-date information is available to the bot.- Manage a portion of incoming inquiries, providing customer support and resolving questions through automated bot systems.Requirements- Strong experience in bot development.- Previous experience in customer service or a similar role.- Familiarity with chatbot systems and their functionalities is essential.- Strong written and verbal communication skills in English, including the ability to work with clients across the organization.- Proficiency in customer service software, CRM systems, and other relevant tools.#J-18808-Ljbffr

📌 AI Engineer (Puerto Vallarta)
🏢 Panorama Mortgage Group
📍 Puerto Vallarta