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POWERING YOUR POTENTIAL
. We provide general opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what
#LifeAtCummins
is all about.
We are looking for a talented
Engineer – Collaboration Services Platform Automation Specialist
to join our team specializing in
Information Technology
for our
CUMMINS
in
Guadalajara, Jalisco, MX
. (Hybrid role: 3 days on site, 2 days home office).
Job Summary
The Engineer – Collaboration Services Platform Specialist is a strategic technical role within the Digital Workplace Platforms team, focused on advancing collaboration technologies across Cummins. This role will define, build, and communicate technical and architectural vision for the Collaboration Services Platform to ensure systems and solutions are fit for purpose and meet business requirements. Working closely with the Platform Manager and other team members to ensure ongoing modernization and integrated collaboration platforms. This role is embedded within the Collaboration Services team, which supports platforms such as Microsoft 365, Zoom, Box, Adobe, and SharePoint.
Key Responsibilities
Lead the
technical vision and architectural strategy,
providing technical support for end-user issues and concerns for the Collaboration Services Platform (Microsoft 365, Zoom, Box, SharePoint, etc.) to ensure future scalability, performance, and compliance.
Support in the Administration of
Microsoft 365 (Outlook, Teams, SharePoint, Entra ID/Azure AD)
,
Zoom
(Meetings, Zoom Phone, Zoom Rooms),
Box
,
Adobe Acrobat/Sign
, and
Power Platform
tools.
Drive
automation of deployments
, configuration management, patching, license provisioning, user lifecycle management, and alerting using PowerShell, Python, or relevant scripting tools.
Collaborate with Product Teams and Architects to ensure infrastructure aligns with
Agile architecture
and
DevOps best practices
,



including Continuous Delivery Pipelines.
Develop automation workflows for CI/CD pipelines, testing, and platform monitoring.
Handle
platform migrations
, onboarding of acquired companies, and rationalization of collaboration technologies.
Contribute to projects for
Enterprise Content Management
, PowerApps, and data integration.
Partner with the
Enterprise Monitoring
and
Automation Specialists
to build intelligent alerting systems that preemptively address end-user collaboration issues.
Apply
Systems Thinking
and
Requirements Engineering
principles to assess technical feasibility, risk, and long-term value of solutions.
Maintain high performance, reliability, and user satisfaction standards while reducing operational overhead through automation.
Ensure compliance with security, governance, and legal/regulatory policies affecting collaboration platforms and communications.
Unique Role Requirements
Ability to work in a
hybrid, globally distributed environment
with cross-functional stakeholders.
Availability to support
global collaboration platforms
across multiple time zones, with occasional after-hours work during critical migrations or upgrades.
Strong problem-solving mindset with a proactive, service-oriented approach.
Willingness to lead
platform modernization
and support legacy system transformation initiatives.
Passion for
enhancing digital employee experience
and fostering innovation in the digital workplace.
Required Skills & Competencies
Collaboration Platform Administration
– Deep experience with Microsoft 365, Zoom, SharePoint, Teams, Box, and Adobe administration.
Unified Communications Knowledge
– Understanding of cloud VoIP, Zoom Phone, telephony infrastructure, and integration with other collaboration tools.




Power Platform & APIs
– Familiarity with Microsoft PowerApps, Power Automate, and Microsoft Graph API for platform customization and automation.
Scripting & Automation
– Strong PowerShell, Python, or Bash scripting skills, including deployment automation and system orchestration.
Monitoring & Analytics
– Ability to set up platform monitoring, track license usage, identify inactive accounts, and generate actionable reports.
Network & Security Fundamentals
– Basic-to-intermediate understanding of network management.
Agile Systems Thinking & Architecture
– Approach systems holistically while guiding technical direction in Agile/SAFe environments.
Customer focus
– Strong troubleshooting, diagnostic, and problem-solving skills
Global Perspective
– Comfortable working across cultures, regions, and time zones with a consistent commitment to user experience and enterprise goals.
Communication & Collaboration
– Ability to collaborate with engineers, architects, product managers, and end users to solve complex problems.
Preferred certifications:
Microsoft 365 Certified
Zoom Certified Administrator
Google Workspace Admin
Education, Certifications, and Licensing
Bachelor's degree in computer science
, Information Technology
, or related discipline (or equivalent experience).
Preferred certifications:
Experience Requirements
Minimum of 4
years
in IT engineering or architecture roles focused on
platform administration, automation, and systems engineering
.
Experience with Visual Studio, Microsoft Office 365, Entra ID (Azure AD), Zoom Workplace, and Unified Communications platforms.
Demonstrated success managing enterprise collaboration platforms and supporting thousands of global users.
Experience implementing
infrastructure as code (IaC)
, automated platform monitoring, and cloud-native DevSecOps practices.
Job
Systems/Information Technology
Organization
Cummins Inc.
Role Category
On-site with Flexibility
Job Type
Exempt - Experienced
ReqID
*******
Relocation Package
No
100% On-Site
No

📌 Senior Platform Automation Specialist (Xico)
🏢 Cummins
📍 Xico