Real Estate Operations Coordinator – Property Management, Leasing & Tenant Coordination
Full-Time | Remote | U.S. Business Hours
About the Role
At Pavago, one of our clients is hiring a
Real Estate Operations Coordinator
to support the day-to-day operations of residential and commercial property portfolios.
This is a hands-on operations role focused on
tenant communication, leasing, maintenance coordination, property management systems, and owner reporting
.
You'll work closely with tenants, vendors, property owners, and internal teams to keep property operations organized, responsive, and running smoothly.
What You'll Own
Tenant & Leasing Coordination
Respond to tenant inquiries regarding rent, leases, maintenance, and property policies
Process
leases, renewals, applications, and tenant onboarding documentation
Send rent, renewal, and compliance reminders
Maintain accurate tenant files and signed documentation
Support property listings across Zillow, Apartments.com, MLS, and similar platforms
Property Management Systems
Maintain accurate records in
Yardi, AppFolio, Buildium, or similar platforms
Track rent collections, delinquencies, occupancy, vacancies, and late fees
Maintain rent rolls, occupancy trackers, and operational reports
Keep tenant and property records accurate and up to date
Maintenance & Vendor Coordination
Create and assign maintenance work orders
Coordinate scheduling between tenants and vendors
Track maintenance requests through completion
Follow up proactively on outstanding issues
Verify vendor invoices against completed work
Owner Reporting & Operations
Prepare owner statements, occupancy reports, vacancy updates, and operational summaries
Provide visibility into rent collections, leasing activity, and open maintenance issues
Ensure reporting is accurate and delivered on time
Documentation & Compliance
Maintain organized, audit-ready property documentation
Support compliance with
Fair Housing requirements, lease procedures,



and applicable landlord-tenant regulations
Ensure applications, inspections, agreements, and tenant records are properly maintained
Requirements
2+ years of experience
in property management, leasing coordination, real estate operations, or property administration
Hands-on experience with
Yardi, AppFolio, Buildium, or similar property management software
Experience with leasing documentation and tenant communication
Understanding of rent collection and maintenance workflows
Strong Microsoft Office and Google Workspace skills
Excellent written and verbal English communication
Strong organization, attention to detail, and follow-through
Comfortable working remotely during U.S. business hours
Nice to Have
Experience supporting portfolios of
100+ units
Residential, commercial, or mixed-use property experience
Multi-state property management exposure
Familiarity with
DocuSign or Dotloop
Experience with security deposits, owner statements, trust accounting, or property accounting workflows
What Success Looks Like
Tenant inquiries and maintenance requests are handled promptly
Leases and property documentation remain accurate and organized
Rent, occupancy, and delinquency records stay current
Maintenance work orders move efficiently from request to completion
Owners receive timely, reliable updates
No important follow-ups or operational details fall through the cracks
Why Join
Fully remote opportunity
Hands-on ownership across property operations
Exposure to
leasing, tenant relations, maintenance, reporting, and compliance
Direct impact on tenant experience and portfolio performance
Growth opportunities into
Property Manager, Operations Manager, or Portfolio Coordinator
roles
Interview Process
Initial Application Review
Spark Hire Intro Video
Interview with Pavago Recruiter
Client Interview
Offer & Onboarding
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📌 Real Estate Operations Coordinator (México)
🏢 Pavago
📍 México