Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day.
We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience.
This takes hard work and innovation, and we need more like-minded people on our team.
The Collections Supervisor is responsible for leading and strengthening the Collections team to ensure effective management of the Accounts Receivable portfolio, reduction of past-due balances, and achievement of key collection KPIs, including DSO, aging, past-due balance, and cash collection targets.
This role combines people leadership, portfolio analysis, customer negotiation, dispute resolution, and operational execution .
The position oversees complex B2B customer accounts, identifies collection risks and root causes, drives action plans, and coordinates with internal teams such as Billing, Cash Application,



Customer Care, Commercial, Finance, and other stakeholders to accelerate issue resolution and payment.
The Collections Supervisor is also responsible for coaching collectors, monitoring team performance, escalating high-risk accounts, supporting process improvements, and ensuring appropriate execution of customer-specific billing and collection requirements.
Knowledge of the operational and regulatory processes of regulated financial entities, such as a SOFOM (Sociedad Financiera de Objeto Múltiple) or banking institution, including loan lifecycle management, portfolio control and compliance with applicable financial regulations.
This is essential, as the position will be responsible for controlling and overseeing the SOFOM's loan portfolio.
Duties Team Leadership

📌 Collections Supervisor (Xico)
🏢 Element Fleet Management
📍 Xico