The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
MAIN PURPOSE
At Cartier, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. As a Client Advisor, he/she achieves and exceeds sales targets as directed by management and proactively develops his/her client portfolio. As an Ambassador of the Maison, he/she ensures a unique client experience throughout all touch points.
KEY RESPONSABILITIES
Key responsibility 1: SALES PERFORMANCE
• ACHIEVE / EXCEED SALES GOALS
• Ensure the maximization of sales by Boutique,
as well as excellent customer care: helping clients locate, select and buy products through a memorable Cartier experience.
• Carry out short-, medium- and long-term actions to achieve/exceed the individual and store sales and KPI targets indicators set by Directors.
• MAXIMIZES THE OPPORTUNITIES FOR PURCHASE AND REPURCHASE
• Consistently achieves and/or exceeds the monthly sales target, as directed by management.
• Defines targeted actions on existing clients for purchasing / repurchase through Clientelling actions & follow up all along their journey.
• Defines targeted actions for clients coming for a Care service (to leverage service to sale conversion) and provides adequate follow up.
• Defines targeted actions to convert visitors & prospects into clients
• Find ways to exploit existing /new opportunities for Cartier
• undefined
Key responsibility 2: CUSTOMER AND EXPERIENCE DEVELOPMENT
• CONNE
📌 Client Advisor Part time (Ciudad de México)
🏢 Richemont
📍 Ciudad de México
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