About KTSA
We are KTSA – KPMG Technology Services Americas.

A Service Delivery Center of KPMG US, with offices in Mexico City, Guadalajara, and a growing network of remote talent across the country. We deliver high-value technology, consulting, and corporate support services to KPMG US and its clients.

At KTSA, our Employer Value Proposition is clear: Explore.

Explore isn’t just a word — it’s how we grow, lead, and thrive. It’s the mindset that drives our culture and shapes every opportunity:
• Experience a collaborative, inclusive, and multicultural workplace where you belong.
• Excel by creating impact and leaving your mark on integral projects.
• Expand your potential with real career paths, learning programs, and mentorship.
• Express your individuality — come as you are, and thrive as your authentic self.

Hybrid model work in Mexico City

To lead the strategic design and execution of enterprise workforce transformation initiatives that enable GBS to transition toward AI-enabled, higher-value delivery models. Drive workforce strategy, future-of-work planning,



role and organizational redesign, AI-enabled talent transformation, and workforce capability development. Partner with executive leadership to align workforce investments, talent strategies, and operating models to future business needs, ensuring measurable improvements in workforce readiness, AI adoption, workforce productivity, and organizational effectiveness.

Responsabilities

• Define and oversee the workforce transformation roadmap aligned with GBS priorities and future-state operating models.
• Develop long-term workforce strategies addressing future skill needs, talent supply, workforce demand, and workforce evolution.
• Lead large-scale role architecture, job deconstruction, future role design, and organizational redesign efforts.
• Drive adoption of AI-enabled ways of working, including AI fluency, AI adoption, and human-and-digital delivery models.
• Oversee enterprise upskilling, reskilling,

📌 Workforce, Associate Director (Ciudad de México)
🏢 KTSA - KPMG Technology Services Americas
📍 Ciudad de México