Overview

About the Role & Team

IDC is seeking a Director, Commercial Operations to provide senior-level insight and operating leadership across some of our most important commercial priorities.

This person will have a broad view across the Commercial portfolio and work directly with senior leaders to understand performance, identify where we need to go deeper, and shape the decisions and actions that follow. They will not simply respond to questions or report results. We expect them to recognize the questions we should be asking, develop a point of view grounded in the data and business context, and bring forward clear recommendations.

Much of the work will cross functions and organizational boundaries. The Director will bring senior leaders and teams together around complex issues, challenge assumptions when needed, create clarity around what needs to happen next, and help drive action on priorities that matter to the business.

What You’ll Do

Commercial Performance & Portfolio Analysis

• Own analysis of key Commercial KPIs, trends, variances,



and performance drivers across the portfolio.

• Develop an integrated view across regions, segments, teams, and strategic priorities to identify where performance is changing, where risk is emerging, and where deeper attention is warranted.

• Bring together data from multiple sources, reconcile inconsistencies, and investigate results that do not immediately make sense.

• Look beyond headline numbers to understand underlying drivers, patterns, risks, and opportunities.

• Connect signals across different parts of the business to identify broader implications that may not be visible when each area is viewed independently.

Strategic Insights & Decision Support

• Turn complex data and operational information into clear insights, implications, and recommended actions for senior leadership.

• Take broad or ambiguous commercial questions, determine what needs to be understood, and structure the analysis required to get

📌 Director, Commercial Operations (Ciudad de México)
🏢 IDC Research
📍 Ciudad de México