Department: Professional Services – Installation Services
About Solera:
Solera is a integral leader in data and software services that strives to transform and optimize every touchpoint of the vehicle lifecycle journey. We leverage our extensive data and AI capabilities to deliver superior solutions that empower our clients in the automotive and insurance industries. Our Fleet Vertical team focuses on delivering cutting-edge solutions to enhance fleet management, safety, and efficiency.
Job Overview:
Solera Installation Services is currently seeking a Supervisor of Installation Services to oversee a team of Installation Coordinators. This individual will manage the team(s) and installation processes for Solera’s automotive and/or fleet verticals and will play a crucial role in ensuring smooth and efficient installations of our solutions for our clients. This individual will be driven, customer-centric, and adept at thriving in a dynamic, fast-paced environment. The role demands excellent organizational,
communication, and problem-solving skills to meet the evolving needs of our clients and internal teams. You will work closely with your team(s), peers, and Solera customers to ensure customer satisfaction through the initial and ongoing installation services provided to our customers.
Key Responsibilities:
Work with Installation Coordinators, Sales, Account Management, and other Solera leadership to ensure clients have a timely and quality installation of automotive and/or fleet products. Oversee a team of Installation Coordinators to develop, improve, and maintain installation processes and ensure SLAs are met while driving customer satisfaction.
Qualifications:
• Bachelor's degree or minimum 1 years experience in similar role, preferably in the Fleet Management or Automotive Industry.
• Excellent written and verbal communication skills
• Ability to set expectations and communicate goals and o
📌 Supervisor, Installation Services (Ciudad de México)
🏢 Solera Holdings
📍 Ciudad de México
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