Customer Support Data & Automation Analyst
Description -
Customer Support – Data Automation Analyst (Intermediate)

Job Summary
The Customer Support – Data Automation Analyst supports the automation and maintenance of data flows to improve efficiency and accuracy within business operations. This role requires practical experience with Python scripting, data processing, PBI and automation tools to support financial data tracking and allocation processes.

The analyst works with internal stakeholders to address routine data needs, implement defined improvements, and troubleshoot existing workflows, with guidance from senior team members on complex issues.

Responsibilities
• Data Automation & Optimization: Develop and maintain automation for routine data flows using established tools and processes.
• Script Maintenance: Monitor, troubleshoot, and update existing Python scripts, Power Automate flows, and other data processing integrations.
• Process Improvement: Identify recurring manual tasks and contribute to automation projects and process enhancements.
• Customer Support:



Assist internal customers with data requests, investigate issues, and communicate progress and resolutions clearly.
• Data Validation & Reconciliation: Collect and follow up on missing data, perform checks and reconciliations, monitor data quality, and investigate discrepancies.
• Month-End Support: Complete assigned data processing and validation activities, follow up on outstanding items, and support month-end close through completion.
• Documentation: Maintain clear documentation of scripts, workflows, checks, and troubleshooting steps.

Key Skills
• Intermediate proficiency: Excel, including formulas, pivot tables, and data validation.
• Working proficiency: Python and Pandas for data cleaning, processing, and routine automation; Power Automate and Power Query for maintaining and improving workflows.
• Basic to intermediate proficiency: Power BI maintenance, including data refresh monitoring a

📌 Customer Support Data (San Pedro Tlaquepaque)
🏢 HP..
📍 San Pedro Tlaquepaque