Yazaki es el líder mundial en la investigación, desarrollo y suministro de soluciones de poder y datos de la Industria Automotriz.
Yazaki trabaja con cada una de las armadoras de vehículos más importantes del mundo y siempre nos hemos esforzado por mantener un crecimiento estratégico y fiable durante nuestros 83 años de historia. Actualmente buscamos talento con fuerte potencial de desempeño y energía capaz de fortalecer y generar el ambiente de trabajo positivo que nos enorgullece.
PRIMARY RESPONSIBILITIES
• Build and maintain close customer and manufacturing relationships
• Act as the window to the customer for information from YNA-affiliated manufacturing, design and quality groups.
• Assess and validate quality, manufacturing process, design and other customer concerns at the customer
• Present to the customer complex defects and counter-measures as well as negotiate their solutions
• Provide change recommendations
• Problem-solving assessing and validating the actual and potential design / quality solutions vs. observed concerns
• Support Part Approval and related first piece sign off
• Provide on-site customer support for investigations and other quality or design-related events. (e.g. audits, repair, vehicles on-hold and assisting with on-site customer repairs as required)
• Supervise any 3rd party sort / rework (e.g. Product Action)
• Support on answering official and unofficial customer claims thoroughly, accurately, in a timely and technically correct manner to achieve customer approvals
• Manage the tracking, analysis and reporting of customer quality claim information
• Verify corrective action effectiveness through the Manufacturing team.
• Coordinate and support customer visits / audits to Yazaki manufacturing plants
• Solve complex problems and prevent their recurrence by working with Manufacturing and the customer
• Facilitate customer visits for Yazaki manufacturing, design and quality groups