We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
General supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
~To lead and manage a Customs Brokerage operation for a dedicated team within a MX region so that the operation for this customer has strong technical expertise, flawless operational execution, strong infrastructure, strong and knowledgeable personnel, strong customs compliance, efficiency, profitability, and continual growth.
Exceptional Customer Service
Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).
Consistently completes quality work that matches job expectations.




Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.
Is punctual and can be relied on for planning purposes. Provides relevant and timely information to co-workers,customers and service providers. Exhibits and promotes the company's 10 cultural attributes: Participates in training within the company's guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.
MANAGER PRODUCT/SERVICE SKILL
Ensures employees complete 52 hours of relevant training yearly and that required training is completed timely. Fosters a climate of compliance within the team, including to company culture, internal policies an

📌 Service Business Operations Manager. (Ciudad de México)
🏢 Smartrecruiters
📍 Ciudad de México