Hitachi Vantara in Mexico City is seeking a Technical Resource Center Analyst to provide first-line technical support to customers, resolving issues and escalating where needed to minimize disruption.
The role requires 1–3 years in tech support, strong Linux/Windows knowledge, AD and basic networking, and fluency in English and Spanish. You’ll document interactions, follow SLAs, and collaborate with senior staff to drive faster resolutions.
📌 Technical Support Analyst — Storage (Ciudad de México)
🏢 Hitachi
📍 Ciudad de México
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