Job Description

Key Responsibilities

- Design and lead the Cash Office Financial Controls Tower covering KPI and SLA performance, quality, rework, risks, controls, overages and shortages, and applicable tax requirements.
- Create an E2E view across Sales Reconciliation, Store Set Up, Journal Entry Close, and downstream exception handling to identify systemic risk and quality patterns.
- Define governance routines, risk thresholds, escalation criteria, and standardized reporting for Walmart and Back Office service performance.
- Analyze recurring findings, control failures, late-close drivers, backlog, rework, and financial exceptions; translate trends into actionable business insights.
- Align corrective and preventive action plans with Store Operations, Retail Accounting, Controllership, Cash & Treasury, Electronic Payments, Financial Services, Product, Tech, and Back Office.
- Partner closely with Store Operations and Asset Protection teams across LATAM markets,



together with the Corporate Cash Office Controls team, to align risk priorities, control expectations, market-level action plans, and consistent remediation across the region.
- Monitor action-plan execution, challenge overdue remediation, and verify that agreed actions address the identified risk or quality gap.
- Provide timely communication to Controllership, Asset Protection, Store Operations, R2R Management, and relevant Home Office stakeholders on material risks and remediation status.
- Connect recurring defects and control opportunities to the Transformation backlog for sustainable process, system, or automation solutions.
- Support audit and compliance readiness through consistent evidence, issue traceability, governance, and follow-up.

📌 Senior ManagerR - Controls & Compliance Cash Office (Ciudad de México)
🏢 Walmart International Corporate Tech & Services
📍 Ciudad de México