Zimmer Biomet seeks a Field Service Engineer to design and implement service strategies for orthopaedic surgical robotic systems. The role focuses on integrating Design for Serviceability principles, developing field workflows, and ensuring compliance with medical device standards to minimize surgical downtime.
Responsibilities
Define and enforce Design for Serviceability requirements for robotic surgical platforms
Collaborate with engineering teams to design service-friendly system architectures
Develop service BOMs, preventive maintenance schedules, and calibration protocols
Design service workflows and troubleshooting guides that minimize surgical disruption
Ensure compliance with FDA, ISO *****, and IEC ***** standards throughout development
Requirements




Bachelor's degree in Engineering with 4 years of relevant experience minimum
Experience in service engineering or field service for complex electromechanical systems
Knowledge of Design for Serviceability, DHF, and FMEA methodologies
Familiarity with FDA regulations, ISO *****, and IEC ***** standards
Strong technical writing skills and ability to communicate with cross-functional teams
Project management experience and continuous improvement mindset
Robotics or surgical medical device experience preferred

📌 Field Service Engineer (Xico)
🏢 Zimmer Biomet
📍 Xico