Systems Engineer - Internet IT & Managed Network Services | Full-Time | On-SiteSan Felipe, United States | Posted on 09/16/2026The Staff Pad is proudto partner with a leading provider of property technology solutions in San Felipe,TX and we are looking to hire an experienced and technically skilled Systems Engineer fora new dual-focused on site role.In this role, you willsupport the company's Internal IT environment, including offices, end users,network infrastructure, multiple locations and two data centers, while also supporting the Managed Services team in troubleshootinghotel back-office networks for contracted properties.The company manages internal IT like acustomer account, applying the same ticketing, SLA, and documentation standards used for its clients.Schedule: Full-Time | On-SiteWhat You'll DoKeyResponsibilitiesInternalIT and Corporate InfrastructureDeliver timely technical support toemployees onsite and remotely across multiple office locationsAdminister Windows Server (ActiveDirectory, Group Policy, DNS, and DHCP) along with Microsoft 365 and Entra ID, including accounts, access controls, andpermissionsDiagnose and resolve issues withworkstations, laptops, printers, VoIP phones, and mobile devicesMaintain Denver and Houston datacenterinfrastructure, including Hyper-V, backup and replication, firewalls,switching, wireless, VPN, and site-to-site connectivityOversee employee onboarding andoffboarding, IT inventory, and hardware lifecycle trackingPerform patch management andpreventative maintenance while supporting hardware refreshes, softwaredeployments, and network upgradesManaged ServicesTroubleshoot hotel back-officenetworks, including routers, firewalls, switches, access points, VLANs,subnets, DHCP, DNS,



and ISP circuitsMaintain network segmentation betweenguest, back-office, and payment environments according to property and brandstandardsResolve connectivity issues acrossPMS, point-of-sale, key card, security camera, and printer systems whilecoordinating with vendors and brand support teamsProvide remote support to on-sitestaff and field technicians with varying levels of technical expertiseMeet service-level requirements whilemaintaining accurate ticket updates, time entries, and resolution notesEscalate issues to senior engineers,carriers, and third-party vendors while driving them through resolutionSupport new property onboarding bydocumenting network topology, validating configurations, and identifyingrequired remediationShared ResponsibilitiesCreateand maintain documentation, runbooks, network diagrams, and knowledge basearticles for internal and property environmentsManageincidents and service requests through the ticketing system with clear andtimely documentationCoordinatewith vendors, carriers, and third-party providers on technical issues,warranties, and procurementStandardizeconfigurations, monitoring, and support processes while recommending long-termsolutions for recurring issuesWhat WeAre Looking ForExperienceand Certifications5+ years of experience in IT support,systems administration, or network administrationExperience supporting multi-siteenvironments and remote users across servers,



desktops, and network hardwareExperience with a managed serviceprovider, NOC, or ISP support organization preferredHospitality technology experience,including PMS, POS, or hotel lock systems preferredScripting or automation experiencewith PowerShell, Python, or similar tools preferredRelevant certifications such asCompTIA Network+/Security+, Microsoft, Cisco CCNA, Fortinet NSE, Aruba, orVMware preferredAdditional Skills and AttributesStrong hands-on networktroubleshooting skills, including VLANs, subnetting, DHCP, DNS, routing, NAT,firewall rules, and VPNsStrong written and verbalcommunication skills with the ability to explain technical issues tonon-technical usersStrong attention to ticket management,time tracking, and documentation in a service-level-driven environmentWhatYou Can ExpectKeyTechnologiesWindowsServer ****+, including Active Directory, Group Policy, DNS, and DHCP; Windows11, Microsoft 365, and Entra IDHyper-V,Veeam Backup & Replication, and remote support toolsNetwork and Property EnvironmentFortinetfirewalls, pfSense, and MikroTik edge devicesAruba,Meraki, and Cisco switching and wirelessRADIUS/TACACS+,Aruba ClearPass, VLANs, routing, NAT, VPN tunnels, and WAN/ISP troubleshootingNetworkmonitoring, alerting, and configuration backup toolsPhysicalDemandsOccasional lifting and installation of IT and network equipment(up to 50 lbs)Ifyou're a hands‐on IT professional with strong systems and networking experienceand enjoy solving complex technical challenges, this role offers theopportunity to work across diverse environments while making a direct impact onboth internal operations and customer-facing services.
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📌 Systems Engineer - Internet It & Managed Network Services | Full-Time | On-Site (Guanajuato)
🏢 Zohorecruit
📍 Guanajuato