Capability Building and Customer Engagement Coordinator (Ciudad de México)

Capability Building and Customer Engagement Coordinator (Ciudad de México)

07 oct
|
Roche
|
Ciudad de México

07 oct

Roche

Ciudad de México

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position
Commercial Enablement & Learning Specialist
A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche.
As a Commercial Enablement & Learning Specialist, you will join a dynamic team dedicated to empowering our commercial operations through innovative learning programs and process optimization. This role offers a unique opportunity to drive digital adoption, improve daily productivity,



and directly impact our team's operational excellence and customer journey success.
The Opportunity:

• You co-facilitate onboarding sessions and continuous training workshops to shorten the ramp-up time and time-to-productivity for new commercial team members.
• You support the creation, curation, and maintenance of modern training materials, interactive e-learning modules, and commercial playbooks aligned with business priorities.
• You track learning program implementation, gather participant feedback, and evaluate key enablement metrics tied to commercial performance.
• You administer internal Learning Management Systems and interactive workshop tools to maximize resource utilization and digital engagement.
• You collaborate with Commercial Leads and Squads to identify operational skill gaps and translate business needs into practical training agendas.
• You facilitate customer journey mapping sessions

📌 Capability Building and Customer Engagement Coordinator (Ciudad de México)
🏢 Roche
📍 Ciudad de México

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