The Role:
We are looking for our next SSC CREDIT/AR MANAGER within our AR/Credit team... The SSC CREDIT/AR MANAGER is responsible for overseeing all Accounts Receivable (A/R) activities for the Americas region. This role drives timely collections and cash flow by leading the credit team in proactive collection strategies, controlling credit risk through credit assessments and limits, and directly coordinating with the Sales and Customer Care teams, as well as with customers, to resolve payment issues and disputes. The Manager also supervises A/R transactional operations, ensures accurate and compliant processing, and implements best practices to optimize receivables performance and mitigate financial risk across the portfolio. This position requires strong leadership, communication, and analytical skills to achieve departmental and organizational goals.
This position is located in Querétaro, México
What You’ll Do:
Drive Collections Performance
- Lead and motivate the credit team to achieve timely collection targets and optimize Days Sales Outstanding (DSO).




- Develop and implement effective collection strategies for customer accounts.
- Enforce collections policy in all operational aspects
- Ensure team follows policies and procedures, group guidelines, SOPs

Credit Risk Control
- Assess and approve customer credit limits and terms in line with company policy.
- Monitor ongoing credit risk exposure and take action to minimize bad debt according to IFRS-9
- Assess and monitors credit insurance activities including requesting and maintaining credit limits, reporting claims, fulfilling turnover declarations and any other insurance procedure.
- Works with credit insurance brokers for special requests, arbitrage sessions, policy renewals and contracts. Supervising insurance invoices and profit-sharing schemes.

Stakeholder Coordination
- Partner closely with the Sales and Customer Care teams to address customer issues impacting payment timelines.
- Engage directly with c

📌 Credit & AR Manager (Santiago de Querétaro)
🏢 Roquette Group
📍 Santiago de Querétaro