Bilingual Customer Service RepresentativeLocation: Tijuana, Baja California, MexicoRequirementsConversational to advanced EnglishElementary school diploma or higherCustomer service experience preferredCall center experience is a plusExcellent verbal and written communication skillsAvailability to work assigned schedulesKey ResponsibilitiesAnswer inbound customer callsProvide information and support regarding customer accountsResolve customer inquiries and concerns professionallyUpdate customer information in company systemsDeliver an outstanding customer experienceCompensationMonthly salary: MXN $17,268 to $22,760Performance-based bonusesBenefitsPaid trainingIMSS (Mexican Social Security)Private medical insuranceLife insuranceGrocery vouchersMeal vouchersEmployee discountsGym membership discountsCompany savings fundCompany parkingFlexible schedulesEnhanced maternity leaveReferral programAvailable Schedules6:00 AM 4:00 PM7:00 AM 5:00 PM9:00 AM 7:00 PM9:15 AM 7:15 PM10:00 AM 6:00 PM10:00 AM 7:00 PMPosition TypeFull-time | Permanent Position#J-*****-Ljbffr

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