Hi there! The position you're applying for is really important.

This is a full-time on-site role for an Operation Supervisor located in Mexico City. The Operation Supervisor will be responsible for supervising and training representatives who interact with upper management levels, ensuring that customer service meets or exceeds client expectations, and monitoring performance to ensure compliance with established protocols.

Here are the details of the position:

- tuesday through Friday 1:20 pm-10:00 pm, saturday and sunday 7:20 am-4:00 pm
- Weekly pay of 4,100 MXN Net.
- On-site in Mexico City (Metro Hidalgo).
- Paid training.
- Benefits from the first day, including social security, christmas bonus, and paid vacations.

Qualifications:

- Supervisory Skills (callcenter)
- Experience in the medical industry with knowledge of medical terminology and procedures
- Training skills




- Bilingual in English and Spanish with excellent verbal and written communication skills
- We require candidates to have 1 to 2 years of experience in a similar position and possess office skills, particularly in Excel.

We'll be testing for an English level of C-1.

If you're interested, please apply here, We kindly ask that you provide a resume in English!

Tipo de puesto: Jornada completa

Sueldo: $16,000.00 - $17,000.00 al mes

Pregunta(s) de postulación:

- Tiempo de traslado (estamos a una cuadra del monumento a la revolución)

Experiencia:

- supervisor de call center: 1 año (Obligatorio)

Idioma:

- Ingles C1 (Deseable)

Lugar de trabajo: Empleo presencial

📌 Call center Supervisor (Tabacalera)
🏢 Akro Bpo
📍 Tabacalera