EPAM is a leading general provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are looking for a seasoned Senior Business Analyst who brings substantial expertise in digital transformation projects, particularly within eCommerce and Content Management Systems (CMS). In this role, you will work alongside cross-functional teams to deliver impactful projects that fuel business growth and digital innovation. The right candidate will demonstrate a solid history of collecting and analyzing business requirements, shaping solutions, and driving successful project outcomes within fast-moving,



evolving settings.

Responsibilities

• Head the analysis and documentation of business requirements for digital transformation efforts, with particular attention to eCommerce platforms or CMS solutions
• Engage with key stakeholders, including internal teams, clients, and vendors, to grasp business objectives and convert them into functional and technical specifications
• Perform thorough process mapping, gap analysis, and solution design to strengthen digital workflows, customer journeys, and business operations
• Maintain alignment between business objectives and technology solutions by partnering closely with Solution Architects, developers, UX designers, project managers, and product owners
• Review and document current systems, processes, and data flows, pinpointing areas suited for improvement or automation
• Lead the development of user stories, use cases, and acceptance

📌 Senior Business Analyst (México)
🏢 Epam Systems
📍 México