# Track and Trace SpecialistA real seat on Evans's team — hired through Pulpo.México · CSTFull-time// ABOUT THE ROLE## What this job is.Keep North America's freight visible, on time, and accounted for.At Trilled Soluciones, we connect exceptional talent in Mexico with high-growth companies in the United States. We've helped hundreds of professionals build meaningful careers while supporting products that power real businesses.We're looking for a Track and Trace Specialist who thrives in a fast-paced logistics environment, communicates clearly in English, and takes pride in keeping freight moving on schedule across North America. You'll work in a busy operations setting where shipments move all day and real-time accuracy matters.This seat is critical to load visibility. You'll be the eyes and ears on every shipment, working closely with carriers, drivers, and internal planners on the Managed Operations team so every pickup and delivery is accounted for in real time.If you're detail-obsessed, calm under pressure, and energized by ownership, this role is for you.// ABOUT THE CLIENT## Who you'll work with.EvansEvans Transportation Services is a Waukesha, Wisconsin-based third-party logistics (3PL) provider with over 40 years of experience delivering end-to-end transportation management solutions across North America. As one of the country's first 100 licensed freight brokers, Evans has grown into a sophisticated, technology-driven 3PL offering Full Truckload, L TL, Parcel Optimization, Project Logistics, and cross-border Mexico services.Evans is known for quick response times, carrier invoice auditing, and a highly configurable TMS that gives shippers real transparency across their supply chain. The Managed Operations team relies on its Visibility Manager to keep the team executing consistently, customers informed,



and exceptions handled before they become problems.// WHAT YOU'LL DO## Responsibilities.* Track every assigned load through the TMS, email, and phone, keeping the load dashboard updated with arrival times, departure times, and locations throughout the day.* Acknowledge carrier and partner notifications promptly, and log all load information from drivers or dispatchers in the system with detailed, accurate notes.* Confirm pickups and deliveries by contacting carriers ahead of time to verify shipping hours and load readiness.* Place check calls to drivers and dispatchers to request ETAs and current location updates.* Forward PODs and other load documents to the right internal department.* Identify, communicate, and escalate issues or events to your point of contact, and work with planners to resolve them quickly.* Communicate proactively with the Managed Operations team to flag at-risk loads and keep everyone aligned on status.* Stay available on email, Teams, and 3CX during your shift, and respond to urgent requests quickly.// QUALIFICATIONS## What we're looking for.* Advanced written and spoken English, which you'll use every day with carriers and the team.* Strong working knowledge of U.S. geography, including states, major lanes, and key freight markets.* Proficiency with computers, Microsoft Office, and digital communication tools.* Sharp attention to detail, with accurate load updates and notes.* Strong stress and time management skills, with the ability to handle multiple loads at once.// NICE TO HAVE## Extra credit.* Experience in track and trace, dispatch,



logistics operations, or freight customer service.// WHO YOU ARE## The person who does well here.You're detail-obsessed and take real pride in getting every update and note right. You stay calm under pressure, even when several loads need attention at the same time. You communicate proactively, raising issues early and keeping your teammates informed instead of waiting to be asked. You take ownership of your loads and follow through until every pickup and delivery is confirmed. You're responsive and organized, and people can count on you when something urgent comes up. Most importantly, you're looking for a stable, long-term opportunity with a company that values your expertise, respects your contributions, and gives you room to grow.Actively hiringposted 4 days ago// ROLE DETAILSLocation: México · CSTType: Full-timeClient: EvansSchedule: Central Time (CST) shiftLanguages: English (advanced, written and spoken)Compensation: From MXN 17,000/monthEmployment Type: Full-time, long-term opportunity// NO COVER LETTER · A REAL PERSON READS EVERY CVEvery application is read by someone on our team — we respond within 3 business days.// HIRING PROCESS## Four steps. You always know where you stand.We've placed hundreds of professionals with US companies. The thing they mention afterwards isn't the pay — it's that we answered.012 min### ApplicationDrop your CV with your name and email. No account, no portal, no cover letter.0220 min### Screen callA conversation in English with our recruiting team. You pick the slot.0345 min### Client interviewMeet the team you'd actually work with and walk through the day-to-day of the role.04Written### OfferA written offer with the base salary, schedule, and start date. No guessing games.You get a written answer after every stage — including a no.
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📌 Track and Trace Specialist (México)
🏢 Heypulpo
📍 México