As a Platform Engineer at Tideworks SP&S;, you are part of a team accountable for delivering and operating platform technologies. These technologies are varied, and can also include managed services on the platform, such as message/event brokers, data stores, or caches. You work to build the integrations necessary to ensure platforms work effectively with the IT estate, and work with development teams to make sure they are leveraging architectures and design patterns that fit well within the platform. Additionally, you are an obsessive automator and use your full-stack configuration and problem-solving skills to chase down and diagnose problems, whether it's root cause is in the Java application code, a Dockerfile, a container runtime configuration, or anywhere else in the full stack. You leverage emerging skills in configuring development and test infrastructure, CI/CD, system integration, and end-to-end performance testing to enhance the team’s effectiveness.

Essential Responsibilities:

- Embrace and implement DevOps principles and practices, identify and assess operations opportunities such as automation, provisioning, etc.
- Install, configure, maintain and manage applications and systems (e.g., creating groups, managing groups,



reviewing release notes, applying updates, etc.).
- Assist in evaluating, developing and implementing operating system enhancements to improve the reliability, scalability, sustainability, and availability of the server environment.
- Perform software installations, upgrades, apply updates, patches, and configuration changes.
- Monitor and tune server operating systems to achieve optimum performance levels.
- Configure, add and delete file systems and participate in short-term admin initiatives.
- Work closely with software engineers to design and implement solutions and internal management tools.
- Work to drive automation of application deployment, monitoring requirements and incident resolutions.
- Assist in designing, implementing and managing continuous integration.
- Perform troubleshooting and break-fix support for production services.
- Identify areas for improvement within the platform and make recommendations.
- Define and document standard run books and operating procedures.
- Monitor various systems capacity and develop applicable reports.
- Create and manage against OKRs.

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📌 BI Platform (Ciudad de México)
🏢 Viterbit
📍 Ciudad de México