Boldr is seeking a Technical Support Specialist to join our Gamma customer support team. You will assist users via chat and email, diagnose issues, and guide customers in using AI content generation, templates, and collaboration tools.
You’ll maintain a professional, empathetic tone, log interactions, and help improve our knowledge base while collaborating with tier 2 and development teams. US business hours availability is preferred, with flexibility based on needs.
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📌 SaaS Technical Support Advocate - AI & Presentations (Mérida)
🏢 Boldr
📍 Mérida