At MSP, we are looking for a motivated and proactive Digital Setter who wants to be part of our dynamic and growing team. If you have experience in sales or digital prospecting, a resilient attitude toward challenges, and are passionate about generating connections with potential customers, this is your opportunity to grow with us.

We offer a versátil, remote work environment where you can work from the comfort of your home, as well as access to ongoing training and cutting-edge technology tools. We believe in the power of collaboration and development, so you will have opportunities to grow professionally and contribute meaningfully to the company’s goals.

If you are ready to take on the challenge, contribute to our success, and take your career to the next level, we are looking for you!

Role and responsibility

- Make cold calls to previously profiled prospects.
- Generate a database of prospects that fit the ideal customer profile.
- Follow up on prospects.
- Guide the prospect toward a possible sale with the staff.

Technical and professional experience

Technical Experience

CRM Tools Management: Knowledge of platforms such as HubSpot, Salesforce, Zoho, or similar to manage clients, log interactions, and effectively track prospects.

Messaging Platforms

Familiarity with platforms like WhatsApp Business, Slack, or communication tools integrated into CRMs to manage communication with prospects.

Prospecting and Sales Tools

Experience with tools such as LinkedIn Sales Navigator, Hunter.io, ZoomInfo, among others, for searching and segmenting prospects.

Basic Digital Marketing Knowledge

Familiarity with digital marketing strategies for lead generation, such as email marketing campaigns, social media, or paid advertising.

Database Management

Skill in creating and maintaining databases of potential clients using Excel, Google Sheets, or specialized software.

Professional Experience

Customer Service or Sales:



At least 1 year of experience in sales or customer service, especially in a digital or remote context.

Prospecting and Sales Closing

Experience in contacting and qualifying prospects, either through cold calling or marketing strategies, and guiding them towards a potential close with the sales team.

Adaptation to Goals and KPIs

Ability to work with business objectives, track metrics, and meet established key performance indicators (KPIs).

Effective Communication

Experience in writing professional emails and written communication, as well as in verbal interaction with potential clients.

Objection Handling and Resilience

Experience in managing frustrations, customer objections, and adverse situations, always maintaining a positive and professional attitude.

Complementary (Desirable)

Basic Knowledge of Affiliate Marketing or Social Media

Experience in creating or managing campaigns on platforms like Instagram, Facebook, LinkedIn, etc., to effectively generate leads.

Remote Work Experience

Adaptability to remote work, managing tasks autonomously, and using online communication platforms.

Requirements

Minimum experience: At least 1 year in similar roles (digital setter, customer service, sales, or digital prospecting).

Communication skills: Excellent verbal and written skills to interact assertively and professionally with business clients.

Frustration management: Proven ability to handle objections, pressure, and adverse situations, always acting with resilience and a positive attitude.

Remote work: Have adequate space and equipment (computer, stable internet, headphones with microphone) to work from home.

Occasional on-site availability: Ability to travel to offices or meeting points on specific occasions, as required by the company.

Skills

- Proactivity and organization in the daily management of tasks and customer follow-up.
- Ability to adapt to changes in processes and goals.
- Ease in learning new digital systems and management tools.
- Results-oriented and goal-oriented.

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📌 Digital Setter – Digital Prospecter (México)
🏢 MSP Mobility
📍 México