Landing, Inc. is seeking a hands-on Member Support Team Lead to guide a team of agents in our Mexico City office.
You will handle escalations, provide real-time coaching, and ensure exceptional member service while aligning with company standards.The role requires fluent English (B2-C1), 1+ year as a supervisor in a BPO, on-site work in Polanco, and a schedule from 6:00 AM to 10:00 PM, five days a week.
A 3-month tenure in your current role and a focus on performance growth are essential.
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📌 On-Site Member Support Team Lead – Mexico City (Xico)
🏢 Landing
📍 Xico
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