PURPOSEThe Carrier Sales Representative is responsible for helping develop and grow a portfolio of top accounts in the Company's carrier network through innovative prospecting and sales strategies.
The Carrier Sales Representative must have strong negotiation skills, ensuring all freight is covered in a cost-effective, time-efficient manner, with a focus on sustaining reliable, first-class service to the Company's carrier network.ESSENTIAL DUTIES & RESPONSIBILITIESImplement successful strategies and techniques for growing and developing carrier portfolios through prospecting and sales strategies.Deepen relationships within core carrier portfolios across all levels to further drive business growth.Negotiate competitive rates with carriers (exercising discretion and judgment with respect to same within reasonable parameters and/or guidelines) to maximize profits and develop long-term solutions through a deep understanding of the market.Stay abreast of developments in the transportation industry and adapt strategy to changing conditions; identify external threats and opportunities.Understand and identify negative trends in carrier communication occurring during both regular business hours and after hours,
assessing opportunities for improved communication with the Company's carrier partners.Ensure all shipments are tracked according to Company policy and standards.Assess and resolve routine customer questions and issues and escalated customer challenges that may arise concerning the successful execution of the load from tendering, delivering, receivables, and payment to carriers.Perform job duties in compliance with Company policies and procedures and applicable local, state, and national standards and regulations.REQUIRED KNOWLEDGE/SKILLS/ABILITIESHigh School diploma or GED requiredBachelor's degree preferredQUALIFICATIONS:Ability to develop internal and external on-going, collaborative working relationships at all levels of a businessStrong organizational skills with a high attention to detail and ability to multitaskExcellent verbal and written communication skillsInnovative thinker who enjoys learning and solving problemsEnthusiastic, assertive, driven, dynamic, and versátil individualProficient in the Microsoft office suiteCustomer Service/Relationship ManagementWritten/verbal communicationTechnical capacityCustomer/client focusAbility to work in a team atmosphereStrong communication skillsEffective decision makingResults-orientedEffective time managementForward and strategic thinkingEntrepreneurialPHYSICAL DEMANDS & WORK ENVIRONMENTWork Environment: No travel is required.Physical RequirementsNP Not PresentO Occasional (Up to 25% of time)F Frequent (26%-74% of time)C Constant (75% or more of time)
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