zimmer biomet seeks a field service engineer to design and implement service strategies for orthopaedic surgical robotic systems. The role focuses on integrating design for serviceability principles, developing field workflows, and ensuring compliance with medical device standards to minimize surgical downtime.

responsibilities

- define and enforce design for serviceability requirements for robotic surgical platforms
- collaborate with engineering teams to design service-friendly system architectures
- develop service boms, preventive maintenance schedules, and calibration protocols
- design service workflows and troubleshooting guides that minimize surgical disruption
- ensure compliance with fda, iso 13485, and iec 60601 standards throughout development

requirements





- bachelor's degree in engineering with 4 years of relevant experience minimum
- experience in service engineering or field service for complex electromechanical systems
- knowledge of design for serviceability, dhf, and fmea methodologies
- familiarity with fda regulations, iso 13485, and iec 60601 standards
- strong technical writing skills and ability to communicate with cross-functional teams
- project management experience and continuous improvement mindset
- robotics or surgical medical device experience preferred

📌 Field service engineer (Ciudad de México)
🏢 Zimmer Biomet
📍 Ciudad de México