Technical Robotic Specialist for Remote Diagnosis

38372

Monterrey

Permanente

This is how you WOW:

Technical Expertise: Remote Robot Operations

Advanced Diagnostics: Perform remote system debugging and resolution of complex failures that go beyond standard protocols.

Performance Optimization: Identify real-time bottlenecks and implement strategic improvements to enhance fleet efficiency.

Root Cause Analysis: Conduct thorough technical investigations into recurring issues to ensure long-term system stability.

Strategic Escalation & Technical Leadership

First Responder: Act as the primary technical point of contact for the Sales and Service teams regarding critical technical hurdles.

Incident Triage: Evaluate the severity of technical escalations and determine when direct involvement from Engineering is required.

Development Feedback Loop: Translate complex field data and technical challenges into actionable insights for the development team to drive product evolution.

Education

Education: A degree in Mechatronics, Electronics, IT, Systems Engineering or similar.

Experience

2 years of experience, basic understanding of service or application engineering for complex mechatronic machines.



Specific experience with mobile robots is highly preferred.

Knowledge, Skills and Abilities

Language Skills: Good proficiency in English.

Analytical Synthesis: Skilled at identifying patterns in data and translating them into clear derivations.

Digital Fluency: "Tech-native" mindset with zero friction when adopting new hardware, or software-driven technologies.

Adaptability: Comfortable shifting digital workflows without loss of productivity.

We offer benefits like Saving Fund, Food Coupons, Medical & Life Insurance, Performance Bonus, Home Office and Flextime according to internal policies, etc.

So: Wanna WOW with us?

Together towards a clean world.

At Kärcher, a team of 15,330 people in 80 countries is working together to make the world a cleaner place. As a family company with a focus on sustainability, we firmly believe that the important things in life need extra care to ensure they stand the test of time and preserve their value in future too. We offer WOW solutions around the world for cleaning and care. In the everyday and in the extraordinary. With WOW products and WOW services.

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📌 Technical Robotic Specialist for Remote Diagnosis (Ejido de la Finca)
🏢 Alfred Kärcher Se Kg
📍 Ejido de la Finca