- Receives inbound Key+ tier leads and establishes relationships to qualify and facilitate customer introductions to UL sellers.
- Networks to make new business contacts using market research, web-based tools, and social media; follows the standard operating procedures and approaches contacts via electronic communication methods (email, phone, video, etc. ).
- Understands customer needs and can identify potential opportunities for UL to provide value. Ensures smooth handoffs to sellers to maximize conversion of lead to sale.
- Works under moderate level of supervision to qualify inbound and outbound leads generated by multiple channels (e.g.
- marketing, customer outreach, Field Engineers, etc.) to ensure prospect meets a defined set of criteria.
- Follows leads through beginning of sales cycle, handing off qualified leads to the appropriate salesperson, tracking leads through sales cycle, and ensuring lead follow-up.
- Maintains industry knowledge to understand customer needs and opportunities for UL products / services.




- Provides inbound and outbound lead generation and qualification for Account Executives (AEs) with which they are aligned in order to support Key+ new logo acquisition.
- Provides inbound and outbound lead qualification support for existing accounts in the Key+ tiers; routes additional qualified inbound leads to appropriate sellers in the Commercial and SMB tiers.
- Collaborates with account teams to understand and build optimal lead pipeline and more efficiently qualify and identify high-potential leads from existing accounts.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
- 2+ years of experience in sales, business development, customer service, account management, project coordination, or similar customer-facing roles.
- Strong English communication skills, both written and verbal.
- Experience engaging customers via phone, email, and v

📌 Administrative Specialist, Sales Support (Ciudad de México)
🏢 Ul
📍 Ciudad de México