Senior Service Quality Professional (Santiago de Querétaro)

Senior Service Quality Professional (Santiago de Querétaro)

06 oct
|
Siemens Energy
|
Santiago de Querétaro

06 oct

Siemens Energy

Santiago de Querétaro

A Snapshot of Your Day

Join our integral and diverse Gas Services (GS) organization, where effective business processes, continuous improvement, and cross-organizational collaboration are key to operational excellence.

As a Senior Service Quality Professional, you will help shape how our most important service business processes are designed, governed, and continuously improved across regions and central functions. Acting as a facilitator, improvement driver, and process management expert, you will bring together diverse stakeholders to solve complex problems, align on common ways of working, and drive sustainable improvements across organizational boundaries.

Whether facilitating a Lean workshop, supporting a root cause analysis after a significant non-conformance, assessing process effectiveness, or moderating a strategic workshop with one of our Regional Service Units, you will help turn challenges into structured actions and lasting business impact.

Building on our Siemens Energy Process House and process documentation foundation,



you will contribute to creating a living process ecosystem that increases transparency, reduces risk, prevents recurring issues, and creates value across regions, central functions, and the wider value chain.

How You’ll Make An Impact

• Help maintain and improve our process management platform and drive opportunities to automate and digitalize workflows and make process knowledge AI accessible
• Assess and ensure the capability and effectiveness of our most important business processes, create an overview of process capability, and make dependencies and interactions at the interfaces visible
• Facilitate alignment on process ownership, responsibilities and interfaces across organizational boundaries, and drive harmonization across regions and central functions to reduce complexity, variation and redundant ways of working
• Design and facilitate Lean and Kaizen workshops that turn recurring issues and improvement potential into conc

📌 Senior Service Quality Professional (Santiago de Querétaro)
🏢 Siemens Energy
📍 Santiago de Querétaro

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