Overview

Who We Are:

Crowley is a privately held, U.S.-owned and operated company serving the maritime, logistics and energy industries with scale in 36 nations and island territories. Our Purpose is to bravely advance what’s possible to elevate people and planet, guided by our values of Integrity, Sustainability and Drive.

With more than $3 billion in annual revenue, our solutions provide integrated supply chains with a commitment to safety and reliability in our ocean and land transportation services and facilities.

We set high standards, operate with discipline, and continuously improve how we work. Performance, operational excellence and innovation drive how we compete, grow and deliver to our customers and partners.

Responsibilities

What You'll Do:
Responsible for investigating, evaluating, resolving and subrogating cargo and equipment claims under multiple statutory and contractual legal liability regimes.
Key Responsibilities:
• Perform the investigation, adjustment and payment of cargo claims in a timely manner, requiring a comprehensive assessment of the facts,



damages and legal liability analysis:

• Claim Receipt and Acknowledgment Accepts claim assignments from a variety of sources including company’s cargo claim intake portal, directly from customers and/or directly from business unit. May act as single point of contact for certain large volume customers/accounts.

• Documentation: Obtains all relevant claim and insurance (if purchased by customer) documentation for each new claim. Inputs and maintains accurate and detailed records of all claim activities in database, including investigation/survey reports, reserve worksheets, diaries and settlement negotiations.

• Investigation: gathers facts through direct communication with customers and/or through assignment of third-party surveyor. May arrange for the transfer, salvage, or destruction of damaged cargo. Investigation addresses potential third-party subrogation opportunities, placing responsib

📌 Adjuster, Claims (San Antonio)
🏢 Crowley Maritime
📍 San Antonio