Gigamon is seeking a Technical Support Engineer in Mexico City to provide world-class support to customers and partners.
You will work with Engineering, Sales, and Customer Success to resolve product issues while maintaining high customer satisfaction.The role requires a friendly communicator with knowledge of TCP/IP networking, English and Spanish fluency, and the ability to handle escalations and complex problems.
On-site collaboration and rotating shifts are expected.
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📌 Bilingual Technical Support Engineer — Mexico City (Xico)
🏢 Gigamon
📍 Xico