Business Credit office, Senior Team Lead

Role Purpose
Credit & Capital Management (CCM) team under Corporate and Institutional Banking (CIB) are implementing a new, modern, and consistent (E2E end-to-end) operating model, of which a key component is the introduction of a first line credit management office (the Business Credit Office.) The BCO function will complete tasks including structuring, credit analysis and rating recommendation, client credit monitoring tasks, credit terms and docs negotiation with Wholesale Credit & Market Risk (WCMR) and clients acting as a single handoff from a Relationship Manager (RM) to the BCO for all CCM tasks, creating a single control point.
The VP, BCO COE Mexico will be responsible for ensuring exemplary risk management acumen and control standards are embedded within the end-to-end CCM process. In discharging their duties, the role holder must implement a common, reliable, and predictable underwriting and lending process, that protects the business from exposure, whilst responding to clients’ borrowing needs.



The role holder will report directly to the BCO Centre of Excellence (COE) Head and will work closely with the Coverage and Transaction Support teams to ensure seamless customer experience and consistency of service globally. The selected candidate will be expected to lead the BCO COE teams supporting USA (immediate priority), other LAM markets and Spain over medium to long term.
Key Responsibilities
• Country head of BCO COE team in Mexico.
• Responsible for the delivery of BCO tasks in line with agreed OKRs, SLAs and KPIs for own portfolio of clients. Please note a commensurate portfolio comprising of moderate to high complexity of clients will have to be managed by the successful candidate.
• Lead and manage the end-to-end CCM journey, ensuring a seamless and efficient process for customers and internal stakeholders.
• BCO Regional Heads, WMR and other key stakeholders where necessary to ensure successful completion of

📌 Senior Team Lead, Business Credit Office – Credit (Ciudad de México)
🏢 Hsbc
📍 Ciudad de México