Boldr is seeking a Senior Customer Advocate to engage with customers across SMS, email, chat and phone, delivering accurate information with empathy and professionalism. You will troubleshoot issues, escalate where needed, and collaborate with internal teams to improve processes and the overall customer experience.
You should have 3+ years in customer support, preferably in SaaS, and experience with Slack, Notion, and CRM tools.
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📌 Senior Customer Advocate: Deliver World-Class Support (Yucatán)
🏢 Boldr
📍 Yucatán