Your Role
We are seeking a seasoned and decisive Plant Quality Manager to lead our quality operations. This leadership role is responsible for driving a culture of quality, ensuring our products meet the highest standards, and acting as the primary point of contact for all quality-related matters. You will be a key leader in ensuring both process excellence and customer satisfaction.
Crucially, this role carries the authority to halt production or shipping processes as necessary to prevent non-conforming product from reaching our customers, thereby protecting the company's integrity and brand reputation.

ROLES AND RESPONSIBILITIES

Quality Leadership & Management
• Lead and manage the entire quality function at the plant level, guiding the team to meet all internal and external quality processes and procedures.
• Manage all departmental resources to ensure the team has the adequate capacity and capability to meet business needs and quality standards.
• Guide, coach, and hold the quality team accountable for their performance, fostering a culture of ownership and continuous improvement.




• Set and manage departmental objectives and KPIs for the quality team, reporting on performance and identifying required actions to achieve targets.
• Lead plant activities to achieve excellence towards VOC, Customer Scorecards, Cost of Poor Quality and Warranty Management.
• Develop, implement, and maintain quality standards, documentation, and procedures across all manufacturing operations.
• Chair regular quality review meetings with representatives from appropriate departments to analyze metrics and drive continuous improvement.
• Ensure all quality activities are conducted in compliance with established health, safety, and environmental policies.

Process & Customer Quality
• Serve as the first point of escalation for all customer quality issues, acting as the primary liaison between the plant and the customer to ensure a rapid and effective response.
• Champion and drive a cul

📌 Plant Quality Manager (Ciudad Juárez)
🏢 Aptiv
📍 Ciudad Juárez