The Person Office (HR) Generalist provides daily transactional support to their assigned businessunits through the direction and guidance of the site Person Office (HR) Manager. This role requires 3-5years of experience in Human Resources, preferably supported by growth in previous roles, and theability to work on-site supporting a high-volume call-center. Previous call-center experience is a plusand requires knowledge of leave management (FMLA/ADA etc.), policy adherence, employeerelations, conflict resolution, and the ability to communicate across various levels within theorganization
Responsibilities
• Primary support to Person Office (HR) Manager • Responsible for day-to-day administration of core Person Office (HR) services to employees andmanagers in accordance with Qualfon corporate and site policies and procedures. • Performs a variety of employment related functions and serves as the site liaison between centersof excellence such as Talent Acquisition, Compensation, Benefits and Payroll.
• Coordinates and manages Onboarding and Offboarding procedures for assigned business units.• Responsible for Employee data management recording and filing of employee information;electronic and hardcopy. • Manages all Leave of Absence requests in accordance with federal, state and company guidelines• Communicate company's policies and procedures. • Supports the site employee performance evaluation administration.• Ensures Site/Regional Compliance with Workers Compensation and State and Federal Law• Provides Employee Relations Support to Leads / Supervisors/ Managers under the guidance of thesite Person Office Manager.• Effectively communicates Human Resources information to employees.• Supports Unemployment insurance compliance and reporting.• Provides applicable reports and HR related administrative tasks.• Champions and adheres to company guidelines and policies.• All other tasks as assigned