06 oct
|
Buckland
|
Guadalajara
06 oct
Buckland
Guadalajara
Who we are
For over 70 years Buckland has been working to help companies across the world experience integral trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.
National Account Manager
Our Vision
Our customers trust us to simplify the complex world of Customs and Logistics by bringing together innovative and customer focused people, processes, and technology. In doing so, we strive to drive the success of all Customers and Stakeholders.
The Role
This position is responsible for managing strategic accounts, maximizing all opportunities for sales and growth within the accounts.
The National Account Manager will facilitate communication with customers and build long-term relationships to achieve business goals working alongside Sales and Operations.
Key Responsibilities
• Serve as a trusted partner managing large company accounts acting as the primary point of contact, building strong relationships based on trust and reliability to ensure their needs and expectations are consistently met.
• Proactively quarterbacking the client experience by coordinating with internal teams and resources to manage the client journey, ensuring seamless communication and collaboration to drive satisfaction and loyalty.
• Act as the client advocate within the organization, promptly addressing concerns and facilitating problem resolution to maintain high levels of client engagement.
• Shared growth plan to identify and propose growth opportunities for upselling and cross selling that align with client needs and objectives.
• Possess exceptional communication skil
📌 National Account Manager (Guadalajara)
🏢 Buckland
📍 Guadalajara