Paystand is seeking a Senior Technical Support Analyst to own merchant-facing problems, including escalations, ERP integration failures, and payment reconciliation across NetSuite and other ERPs.
You will engage with finance stakeholders, translate technical findings, and drive root-cause improvements with engineering. Expect to write runbooks, improve AI-assisted resolution, and mentor the frontline team.
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📌 Senior Technical Support Analyst - Fintech ERP & AI (Hermosillo)
🏢 Cervin
📍 Hermosillo
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