Baubap is seeking a lifecycle communications lead to drive a meaningful uplift in collections metrics through end-to-end design across channels, CRM, and customer support.
You will apply behavioral psychology, channel logic, and data-driven testing to decide who to talk to, what to say, when, and how to measure the impact on default, loss, and recovery rates. Collaboration with Product, Engineering, CX and Data is essential.
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📌 Lifecycle Marketing Lead, Collections & Payments (México)
🏢 Baubap
📍 México