North American Production Sharing, Inc. is seeking a Customer Support Specialist in Tijuana to guide customers through post-purchase experiences. You will handle inquiries by phone and email, manage cases in Zendesk, and ensure timely, empathetic resolutions.
The role emphasizes high-volume support in a fast-paced environment, collaboration across departments, and ownership from initial contact to resolution. Schedule: Mon-Fri 7:00 AM–5:00 PM, HSBC payroll note noted.
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📌 Post-Purchase Support Specialist (Zendesk) (Tijuana)
🏢 North American Production Sharing
📍 Tijuana
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