SWBC is seeking a Site Leader to oversee the Mexico site, ensuring a safe, compliant, and efficient operation that supports business objectives. You will be the senior on-site representative, managing facilities, security, vendor relations, site budgets, and employee experience initiatives.
The idóneo candidate has 15+ years leading call center/BPO operations, 8+ years in executive roles, advanced English, and a proven ability to drive growth, governance, and strategic change across large