Join us as a Technical Advisor and help deliver technical expertise, training programs, and value-added solutions that strengthen customer relationships and support business growth.

You will support the Technical Advisor Sr. and Technical Advisor Expert teams in managing customer claims, developing training programs, and implementing strategic programs that enhance the customer experience across multiple channels and market segments. Your technical knowledge and collaborative approach will help ensure the successful execution of technical and commercial projects while promoting innovation

You will work with commercial, marketing, operations, and content creation teams to deploy training programs, communicate strategic programs, support technology adoption within the dealer network, and ensure compliance with quality management processes. Your work will directly affect customer satisfaction, service quality, and the successful implementation of our goals.

You will report to the Training department manager. You will cover the Yucatán region, including Cancún and Playa del Carmen, Mexico.





In addition to benefits required by law, we offer an annual bonus, major medical insurance, life insurance, savings fund, and other wellness and development programs that help our employees excel.

Main Responsibilities.

• Support Senior and Expert Technical Advisors in the management and resolution of customer claims.
• Coordinate the implementation of product portfolio training plans with content creation, communications, programs, and channel teams to reach diverse audiences.
• Contribute to projects in collaboration with commercial teams by supporting integrated technical and commercial service proposals that create value for Retail, B2B, and VDT customers.
• Partner with marketing and commercial teams to deploy programs that ensure the communication of organizational priorities.
• Support compliance with Quality Management System (QMS) procedures and help implement new proce

📌 Asesor técnico (Ciudad de México)
🏢 Ppg
📍 Ciudad de México