Ready to kickstart your IT career? We're looking for an IT Support Center Assistant who's eager to learn, loves solving problems, and wants to make a tangible impact by helping users navigate technology challenges every day. What will you do: Provide frontline support by responding to technical inquiries and resolving user issues promptly Work closely with technical teams to troubleshoot and escalate complex problems as needed Maintain detailed records of customer interactions, solutions, and feedback for continuous improvement Contribute ideas to enhance service delivery and streamline support processes What are the key skills we are looking for: Customer Support — foundational level; assisting users with technical inquiries and service requests Communication — developing level; explaining technical solutions clearly to non-technical audiences Customer Orientation — developing level; prioritizing user needs and delivering positive support experiences Problem Solving — developing level; diagnosing issues and determining appropriate resolution paths Troubleshooting — foundational level; identifying root causes of technical problems efficiently End User Support — foundational level; providing hands-on assistance with hardware and software issues Resilience — developing level; maintaining composure and focus during high-volume support periods What qualifications will make you successful: Passion for technology and helping others navigate technical challenges Quick learner who adapts easily to new tools and evolving processes Strong attention to detail when documenting and tracking issues Collaborative mindset with enthusiasm for working in a team environment What's in it for me: Comprehensive training to build foundational IT skills and grow your expertise Opportunity to work with diverse technologies and gain real-world experience Collaborative,



supportive culture where questions and curiosity are encouraged Career development pathways with room to advance within IT and beyond Start building your IT career with a team that's excited to support your growth — apply today! Rewards designed for you Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page. * Country-specific programs and initiatives may be available. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.



We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €40 billion integral revenue +9% organic growth + employees in + countries You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

📌 Associate I, Key Analyst - Open /Close (Qro.) (Santiago Mexquititlán Barrio 1ro.)
🏢 Schneider Electric
📍 Santiago Mexquititlán Barrio 1ro.