Passport is seeking a Customer Experience Associate in Mexico to be the friendly voice for customers tracking international packages. You will help customers understand order status and resolve tracking-related concerns, following established procedures while handling issues with autonomy when appropriate.
You'll manage high ticket volumes with empathy, track shipments across borders, collaborate with internal teams when escalation is needed, and strive to meet CSAT goals in our fast-paced
📌 Global Shipment Support Specialist (Chihuahua)
🏢 Passport
📍 Chihuahua
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.