Operations Executive Jr. (Xico)

Operations Executive Jr. (Xico)

05 oct
|
Rippling
|
Xico

05 oct

Rippling

Xico

Sciens Logistics is a integral logistics provider specializing in time‐critical, high‐value supply chain solutions.
We operate across air freight, ground, and freight forwarding with a commitment to precision, compliance, and client partnership.
Our team is built on expertise, accountability, and a drive to deliver when it matters most.We are hiring for three positions across the following shifts:Shift 1 Mon | Tue | Thu | Fri | Sat: 14:30 to 22:30 Days Off: Wednesday and SundayShift 2 Mon | Tue | Wed: 22:30 to 06:00 Sat: 06:00 to 14:30 Sun: 14:30 to 22:30 Days Off: Thursday and FridayShift 3 Wed: 14:30 to 22:30 Thu | Fri | Sat | Sun: 22:30 to 06:00 Days Off: Monday and TuesdayPosition ObjectiveTo manage OBC HALO services end‐to‐end, from request intake to financial closure, ensuring rapid quotation turnaround, operational accuracy, cost control, and excellence in customer service, under the validation and supervision of the Team Leader.Scope and ResponsibilityThe position holder is responsible for the full shipment lifecycle:QuotationOperational activationMilestone trackingDocumentation and financial closureFunctions and ResponsibilitiesA.
QuotationValidate optimal airport and available routesEvaluate critical timelines (OBC)Perform structured cost and margin calculationIssue quotation using the official templateTarget response time: 5 minutes or less for urgent servicesTarget quote time: 15 minutes or less for urgent servicesB.
Customer ServiceDirect communication with domestic and international clientsExplanation of risks, transit times,



and DISCLAIMERSConfirmation of itineraries and service conditionsProactive updates throughout the serviceHandling operational incidentsC.
Activation and OperationsConvert quote into shipment in CWCoordinate with couriers and transport providersPurchase itineraries and bookings (with Sr. validation when applicable)Register service in OBC AppSend operational kickoff notificationValidate customs requirements per countryD.
Operational TrackingMonitor and validate OBC App performanceEnsure complete evidence in App and internal systemsRecord additional charges and taxesPrepare billing informationPerform basic margin deviation analysisKey Performance IndicatorsAverage quotation turnaround timePercentage of services without incidentsPercentage of services with complete documentationRequired ProfileEducationBachelor's degree in Logistics, International Trade, International Business, Industrial Engineering, or a related field.ExperienceMinimum of 2 years in freight forwarding, cargo agencies, OBC, and/or AOG operationsExperience in quoting and coordinating urgent air freight is highly desirableTechnical KnowledgeIATA codesIncotermsBasic export and import processesLogistics cost structureIntermediate ExcelLogistics operating systems (CW preferred)High stress toleranceExecutive communicationMultitasking24/7 responsibility mindsetStructured thinkingMargin‐oriented approachWorking ConditionsSalary (payroll): $20,****** MXN grossOffice-basedWeekend and holiday availability required#J-*****-Ljbffr

📌 Operations Executive Jr. (Xico)
🏢 Rippling
📍 Xico

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